Last updated: 02/02/2025
At Fur and Saddle, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases on our website. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our service to you:
a. Personal Information
When you make a purchase or create an account, we collect personal information such as:
Name
Email address
Shipping address
Billing address
Phone number
Payment information (processed securely by our payment providers)
b. Non-Personal Information
We also collect non-personal information automatically when you visit our website, such as:
Browser type
Device type
IP address
Operating system
Pages visited
Time spent on our site
Referring URLs
This information helps us improve our website’s functionality and user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and complete your orders
To communicate with you about your orders, account, and promotions
To provide customer support and respond to inquiries
To personalize your shopping experience (e.g., recommendations based on past purchases)
To improve our website and services (through feedback and analytics)
To send promotional emails (with your consent, you can opt out at any time)
To prevent fraud and ensure the security of our website
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your preferences, keep track of your shopping cart, and gather analytics data.
You can choose to disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.
4. How We Protect Your Information
We take the security of your personal information seriously. Our website uses encryption technologies, including SSL (Secure Socket Layer), to protect your sensitive data during transmission. Additionally, we implement various security measures to safeguard your data, including firewalls and regular system audits.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We recommend that you use strong passwords for your accounts and avoid sharing sensitive information through unsecure channels.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
Service Providers: We may share your information with companies that help us process payments, fulfill orders, or improve our services (e.g., payment processors, shipping companies).
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.
6. Your Rights and Choices
You have several rights regarding your personal information:
a. Access and Update Your Information
You can access, update, or correct your account information at any time by logging into your account on our website.
b. Opt-Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
c. Delete Your Information
If you wish to delete your account or request the removal of your personal information from our records, please contact us at [support email]. We will process your request as required by law.
d. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of these third-party sites.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us:
Email: contact@fursandsaddle.com
Phone: +1 (720) 457 4355
Thank you for trusting Fur and Saddle with your personal information. We are committed to providing you with a safe and enjoyable shopping experience.
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